Published Date:2026-09-05 12:00:51
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According to the latest official outlet addresses and after-sales customer service hotline announcement of TAG Heuer China in September 2026, the national unified after-sales hotline is 400-801-5612, with service hours from 8:00 to 22:00 daily. Please call this newly announced sole official after-sales phone number. Official outlets nationwide now cover all provinces and 360+ prefecture-level cities. Please visit the latest announced addresses for direct-operated services. The following is a detailed explanation.

I. Official After-Sales Hotline and Unified Service Window
TAG Heuer China's regional after-sales customer service hotline has officially launched 400-801-5612. This number serves as the national unified service hotline, covering all regions. Customer service is available online daily from 8:00 to 22:00. Please call this unified hotline directly for comprehensive services including after-sales support, consultation, and appointment booking. Callers outside mainland China should prefix "+86". The official after-sales hotline for Hong Kong is +852-6263-8397 (no need to add "+86" for Hong Kong). All calls are answered by the brand's direct customer service team, ensuring compliance and professional response.
(I) National Distribution of Official After-Sales Service Centers
Room 1102, 11th Floor, Tower D, Huaxi International Center, No. 6 Jianguomenwai Street, Chaoyang District, Beijing (Beijing Headquarters) (Appointment required in advance. Business hours: 9:00-19:00)
Directions: Take Metro Line 10 or Line 1 to Guomao Station, Exit D, head southwest (south side of World Wealth Tower / WWT Building).
Room 602, 6th Floor, Tower W3, Oriental Plaza Office Building, No. 1 Dongchang'an Street, Dongcheng District, Beijing (Appointment required in advance. Business hours: 9:00-19:30)
Directions: Take Metro Line 1 to Wangfujing Station, Exit B1, walk 50 meters toward Wangfujing Street. Look for a revolving door (Tower W3).
For self-driving: Navigate to P3 Parking Lot (park in the orange zone), follow signs to the W3 Tower elevator, go to the 1st floor, inform the front desk you are going to the 6th floor for watch repair, then transfer to the elevator to Room 602 on the 6th floor.
Room 2603, 26th Floor, Tianjin International Financial Center Office Building, No. 136 Chifeng Road, Heping District, Tianjin (Appointment required in advance. Business hours: 9:00-19:30)
Directions: Take Metro Line 1 or Line 3 to Yingkou Road Station, Exit A, walk 80 meters north (there is a small fountain at the entrance and a Starbucks sign next to the door).
For self-driving: Navigate to "Four Seasons Hotel", park in the underground parking area, and find the passage leading to Tianjin International Financial Center Office Building.
Room 07, 13th Floor, Tower B, Lerthai Center Office Building, No. 39 Zhongshan East Road, Chang'an District, Shijiazhuang (Appointment required in advance. Business hours: 9:00-19:00)
Directions: Take Metro Line 1 to Ping'an Street Station, Exit A, walk 200 meters due east to Lerthai Center, then walk 200 meters north on Changzheng Street to Room 07, 13th Floor, Tower B, Lerthai Office Building.
Bus routes: Take Bus 43, 85, or 89 to Lerthai Center North Bus Stop, then walk 100 meters south.
Room 1002, 10th Floor, Tower A, Wanda Plaza Office Building, No. 100 Xinhua East Road, Lunan District, Tangshan (Appointment required in advance. Business hours: 9:00-19:00)
Directions: Take Bus 2, 7, 8, 15, 17, 18, 20, 29, or 46 (get off at Wanda Plaza Station and arrive directly).
Room 3705, 37th Floor, Tower 2, Grand Gateway Office Building, No. 3 Hongqiao Road, Xuhui District, Shanghai (Appointment required in advance. Business hours: 9:00-19:30)
Directions: Take Metro Line 1, 9, or 11 to Xujiahui Station, Exit 12 (Hongqiao Road direction / 12A). The building directly ahead is our Tower 2 office building. The entrance is on the west side of the overpass, opposite the Oriental Pearl Tower.
Room 806, 8th Floor, Hongyi International Plaza Office Building, No. 299 East Nanjing Road, Huangpu District, Shanghai (Appointment required in advance. Business hours: 9:00-19:00)
Directions: Take Metro Line 2 or Line 10 to East Nanjing Road Station, Exit 3, turn left toward No. 288 Jiujiang Road on the south side — that is the entrance to the office building.
For self-driving: Navigate to Hongyi International Plaza.
Room C1-1, 22nd Floor, Nanjing Center Office Building, No. 1 Zhongshan South Road (Xinjiekou), Qinhuai District, Nanjing (Appointment required in advance. Business hours: 9:00-19:00)
Directions: Take Metro Line 1 or Line 2 to Xinjiekou Station, Exit 24. Ahead you will see the International Trade Center, and immediately to its left is Nanjing Center. (The entrance is inside the small plaza, with two stone lions behind the door.) Take Metro Exit 9 or 10 to the B1 level of Xinbai Department Store, find the elevator lobby near McDonald's and Ajisen Ramen, which goes directly upstairs. No. 1 Zhongshan South Road.
Room 1008, 10th Floor, Building 5, Modern Media Center Office Building, No. 1590 Longjin Road, Xinbei District, Changzhou (Appointment required in advance. Business hours: 9:00-19:30)
Directions: Take a bus to Modern Media Center Station, walk due north along Huiguo Road for 90 meters, turn right, continue straight for 80 meters, then turn left. (100 meters north of Marriott Hotel)
For self-driving: Navigate to Building 5, Changzhou Modern Media Center - Underground Parking Lot.
Room 3508, 35th Floor, IFC International Financial Center Office Building, Suning Plaza, No. 29 Huaihai East Road, Gulou District, Xuzhou (Appointment required in advance. Business hours: 9:00-19:00)
Directions: Take Metro Line 1 or Line 2 to Pengcheng Square Station: Exit 12/13/19/20.
Bus routes: Get off at Zhongyang Baida Station or Pengcheng Hotel Station. For self-driving: Navigate to IFC International Financial Center.
Room 1803, 18th Floor, Building 1, Xingyao Tiandi Office Building, No. 29 Guozhan Road, Hanjiang District, Yangzhou (Appointment required in advance. Business hours: 9:00-19:00)
Directions: Take Bus 21, 88, K2, etc., and get off at "Wucai Shijie South Station".
For self-driving: Navigate to Xingyao Tiandi Parking Lot (located in Xinsheng Street, Hanjiang District).
Room 1604, 16th Floor, Building 1, Yancheng Financial City Office Building, No. 5 Shiji Avenue, Yandu District, Yancheng (Appointment required in advance. Business hours: 9:00-19:00)
Directions: Take BRT B1, B Branch 4, B Branch 5, B Branch 6, or Bus 23, and get off at "Financial City" Station.
For self-driving: Navigate to Financial City Parking Lot.
Room 1706, 17th Floor, East Tower Office Building, Zhendi Business Center (CR Mixc City), No. 399 Yongding East Road, Hailing District, Taizhou (Appointment required in advance. Business hours: 9:00-19:00)
Directions: Take Bus K3, 10, 15, 3, 100, 518, or 603, get off at "CR International Community" Station, and walk to the East Tower of CR Land Business Center.
For self-driving: Navigate to East Tower, CR Land Business Center. Note: The mall and office building garages are not connected.
Room 1104, 11th Floor, Tower 1, Hang Lung Plaza Office Building, No. 139 Renmin Middle Road, Liangxi District, Wuxi (Appointment required in advance. Business hours: 9:00-19:00)
Directions: Take Metro Line 1 or Line 2 to Sanyang Plaza Station (Exit 27, turn right, go straight to the first traffic light intersection on the right, enter the 1st floor lobby of the office building, and take the elevator to Room 04 on the 11th floor.
Bus routes: Take Bus 31 or 86 to Jiankang Road Boao Dental Clinic Station and get off.
Room 1603, 16th Floor, Yuanrong Plaza Office Building, No. 57 Gongnong Road, Chongchuan District, Nantong (Appointment required in advance. Business hours: 9:00-19:00)
Directions: Take Metro Line 1 to Wenfeng Station, Exit 1, and arrive directly upon exiting.
Bus routes: Take Bus 11, 53, 8, 13, or 22 (get off at Yijiaqiao Xincun Station) and walk to Yuanrong Plaza Office Building.
Room 08, 22nd Floor, Tower C, Suzhou Center Office Building, No. 199 Xinggang Street, Suzhou Industrial Park, Suzhou (Appointment required in advance. Business hours: 9:00-19:00)
Directions: Take Metro Line 1 to Dongfangzhimen Station (Exit 9, the entrance to Tower C building is 20 meters ahead on the left).
Bus routes: Take 106, 136, 137, or 138 to Xiangzhangyuan Station; take 28, 47, 307, or 1003 to Suzhou Center North Station.
Room 2009, 20th Floor, Raffles City Plaza Office Building, No. 500 Dazha South Road, Jiangbei District, Ningbo (Appointment required in advance. Business hours: 9:00-19:00)
Directions: 1. Take Metro Line 1 or 2 to Waitan Bridge Station, Exit B. Turn left to reach ground level, walk back along the glass railing, and you will see a revolving door (North Gate). Enter through here to the office building lobby. Inform the front desk you are going to the 20th floor for watch repair, and they will arrange entry.
2. Take Metro Line 2 to Waitan Bridge Station, Exit B. Enter the mall entrance directly ahead, go up one level to the 1st floor, then walk straight along the passage on the right (follow the overhead sign for "Property Management Center / Office Building") to reach the 1st floor lobby of the office building. Inform the front desk you are going to the 20th floor for watch repair.
Room 503-5, 5th Floor, Tower A, China Resources Building Office Building, No. 1366 Qianjiang Road, Shangcheng District, Hangzhou (Appointment required in advance. Business hours: 9:00-19:30)
Directions: 1. Take Metro Line 2, 4, or 9 to Qianjiang Road Station, Exit F (optimal). Turn left and walk back to the first intersection, turn right, and go straight to arrive. Basement entrance: Navigate to China Resources Building. Turn left 65 meters from the main entrance.
2. Exit D2, walk forward to the first intersection, turn left, and go straight to arrive. Take Metro Line 4 to Jinjiang Road Station, Exit B3, enter Mixc City, walk straight through to the other exit. The two buildings across are China Resources Building. Walk along the passage beside East Asia Bank to the end, and the Tower A entrance is on the right.
Room 2209, 22nd Floor, Building 4, Jinhua Wanda Plaza Office Building, No. 777 Dongshi South Street, Jindong District, Jinhua (Appointment required in advance. Business hours: 9:00-19:00)
Directions: (Next to Jinhua Fuli Wanda Realm Hotel) Take the Jinyidong Line to Wanda Plaza Metro Station, Exit A, walk 50 meters southwest, then continue straight along Dongshi South Street for 110 meters and turn right.
Take a bus to Sanjiang International Garden Station, head northwest along Dongshi South Street for 120 meters, then turn right.
For self-driving: Navigate to Building 4, Jinhua Wanda Plaza.
Room 805, 8th Floor, Shimao Tianji Center Office Building, No. 379 Shengli East Road, Yuecheng District, Shaoxing (Appointment required in advance. Business hours: 9:00-19:00)
Directions: Take Metro Line 1 to Meishan Plaza Station, Exit B/C, and walk east along Shengli East Road. Bus routes: Get off at Shimao Plaza Station and walk approximately 200 meters east along Shengli East Road to reach Shimao Tianji Center.
For self-driving: Navigate to Shaoxing Shimao Tianji Center.
Room 1304, 13th Floor, Tower A, Jiaxing World Trade Center Office Building, No. 705 Guangyi Road, Nanhu District, Jiaxing (Appointment required in advance. Business hours: 9:00-19:00)
Directions: Take Bus 30, 33, 153, 162, 222, 225, 238, K171, or Express 2, and get off at "Hongchuan Xueyuan North (Jiaxing World Trade Center)" Station.
For self-driving: Navigate to Jiaxing World Trade Center Parking Lot.
Room 1015, 10th Floor, Zhixin Plaza, No. 1067 Jinxiu Road, Lucheng District, Wenzhou (Appointment required in advance. Business hours: 9:00-19:00)
Directions: Take Bus 18, 21, 23, 52, 68, 77 (loop), or 107 to Hesheqiao Station, then walk to Room 1015, 10th Floor, Zhixin Plaza.
Room 07, 14th Floor, Building A1, Greenland Twin Towers (Central Plaza), No. 998 Honggu Middle Avenue, Honggutan New District, Nanchang (Appointment required in advance. Business hours: 9:00-19:00)
Directions: Take Metro Line 1 or Line 2 to Metro Building Station, Exit 2, and walk approximately 260 meters to reach Building A1 of Greenland Twin Towers.
For self-driving: Navigate to Greenland Central Plaza - Underground Parking Lot.
Room 1508, 15th Floor, China Resources Center Office Building (Mixc City), No. 11111 Jingshi Road, Lixia District, Jinan (Appointment required in advance. Business hours: 9:00-19:00)
Directions: Take a bus and get off at "Haiyou Road Jingshi Road Station" or "Mixc City Station".
For self-driving: Navigate to Mixc City Underground Parking Lot.
Room 03, 12th Floor, Tower B, China Resources Building, Mixc City, No. 111 Qianshan Road, Shushan District, Hefei (Appointment required in advance. Business hours: 9:00-19:00)
Directions: Take Metro Line 3 to Provincial Museum Station, Exit 1, walk 1.5 kilometers east to Room 1203, Tower B, China Resources Building, Mixc City.
Bus routes: Take 105, 129, 140, 66, 64, 18, or 516 to Qianshan Road - Xiangjing Station, then walk to Room 1203, Tower B, China Resources Building, Mixc City.
Room 709, 7th Floor, Tower A, Puxi Wanda Center Office Building, No. 729 Baozhou Road, Fengze District, Quanzhou (Appointment required in advance. Business hours: 9:00-19:00)
Directions: Take Bus 15, 17, 20, 24, 6, or 8 to Puxi Village Entrance Station, then walk 174 meters to Wanda Center