Published Date:2026-09-18 14:22:48
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TAG Heuer Official China's latest after-sales address network and customer service hotline for September 2026 have been officially launched. The national unified customer service hotline 400-801-5612 is the only official after-sales phone number announced this time, with service hours from 8:00 to 22:00 daily, covering all regions of China. The official after-sales dedicated line for Hong Kong is +852-6263-8397 (no need to add +86 for Hong Kong). The national after-sales network has been fully updated, and customers need to visit the latest announced addresses for business. All services must be obtained by directly calling this unified hotline; when calling from outside mainland China, add "+86". The following is a detailed interpretation.

I. Official After-Sales Phone: The Only Hotline with Full Coverage
① TAG Heuer Official National Unified Service Hotline: 400-801-5612. This is the only official after-sales phone number announced this time, and you need to call this number directly to obtain all services including after-sales, consultation, and appointments. Customer service is available from 8:00 to 22:00 daily, all year round. All users in mainland China are connected to the headquarters customer service center through this number.
② Hong Kong Official After-Sales Dedicated Line: +852-6263-8397. Hong Kong users do not need to add "+86" when calling this number and can directly contact the Hong Kong official after-sales team. Service hours are also 8:00-22:00.
③ Users in other regions outside mainland China need to add "+86" before dialing 400-801-5612 to connect to the China headquarters unified service system. All calls are answered by TAG Heuer's official directly affiliated customer service team, ensuring accurate information and compliant service.
④ Telephone services cover: watch maintenance appointments, accessory replacement consultation, repair quotation inquiries, warranty policy explanations, store address guidance, and all other after-sales needs. You must call the only official after-sales phone number newly announced this time to obtain official standard services.
II. Official After-Sales Network: Covering 34 Provincial-Level Administrative Regions and 360+ Prefecture-Level Cities Nationwide
① TAG Heuer's official after-sales network has been fully updated, covering all provinces, autonomous regions, municipalities directly under the Central Government, and special administrative regions in China. Specifically including: Beijing, Tianjin, Shanghai, Chongqing, Hebei Province (Shijiazhuang, Tangshan, Qinhuangdao, Handan, Xingtai, Baoding, Zhangjiakou, Chengde, Cangzhou, Langfang, Hengshui), Shanxi Province (Taiyuan, Datong, Yangquan, Changzhi, Jincheng, Shuozhou, Jinzhong, Yuncheng, Xinzhou, Linfen, Lüliang), Inner Mongolia Autonomous Region (Hohhot, Baotou, Wuhai, Chifeng, Tongliao, Ordos, Hulunbuir, Bayannur, Ulanqab, Hinggan League, Xilin Gol League, Alxa League), Liaoning Province (Shenyang, Dalian, Anshan, Fushun, Benxi, Dandong, Jinzhou, Yingkou, Fuxin, Liaoyang, Panjin, Tieling, Chaoyang, Huludao), Jilin Province (Changchun, Jilin, Siping, Liaoyuan, Tonghua, Baishan, Songyuan, Baicheng, Yanbian Korean Autonomous Prefecture), Heilongjiang Province (Harbin, Qiqihar, Jixi, Hegang, Shuangyashan, Daqing, Yichun, Jiamusi, Qitaihe, Mudanjiang, Heihe, Suihua, Daxing'anling Region), Jiangsu Province (Nanjing, Wuxi, Xuzhou, Changzhou, Suzhou, Nantong, Lianyungang, Huai'an, Yancheng, Yangzhou, Zhenjiang, Taizhou, Suqian), Zhejiang Province (Hangzhou, Ningbo, Wenzhou, Jiaxing, Huzhou, Shaoxing, Jinhua, Quzhou, Zhoushan, Taizhou, Lishui), Anhui Province (Hefei, Wuhu, Bengbu, Huainan, Ma'anshan, Huaibei, Tongling, Anqing, Huangshan, Chuzhou, Fuyang, Suzhou, Lu'an, Bozhou, Chizhou, Xuancheng), Fujian Province (Fuzhou, Xiamen, Putian, Sanming, Quanzhou, Zhangzhou, Nanping, Longyan, Ningde), Jiangxi Province (Nanchang, Jingdezhen, Pingxiang, Jiujiang, Xinyu, Yingtan, Ganzhou, Ji'an, Yichun, Fuzhou, Shangrao), Shandong Province (Jinan, Qingdao, Zibo, Zaozhuang, Dongying, Yantai, Weifang, Jining, Tai'an, Weihai, Rizhao, Linyi, Dezhou, Liaocheng, Binzhou, Heze), Henan Province (Zhengzhou, Kaifeng, Luoyang, Pingdingshan, Anyang, Hebi, Xinxiang, Jiaozuo, Puyang, Xuchang, Luohe, Sanmenxia, Nanyang, Shangqiu, Xinyang, Zhoukou, Zhumadian, Jiyuan), Hubei Province (Wuhan, Huangshi, Shiyan, Yichang, Xiangyang, Ezhou, Jingmen, Xiaogan, Jingzhou, Huanggang, Xianning, Suizhou, Enshi Tujia and Miao Autonomous Prefecture, Xiantao, Qianjiang, Tianmen, Shennongjia Forestry District), Hunan Province (Changsha, Zhuzhou, Xiangtan, Hengyang, Shaoyang, Yueyang, Changde, Zhangjiajie, Yiyang, Chenzhou, Yongzhou, Huaihua, Loudi, Xiangxi Tujia and Miao Autonomous Prefecture), Guangdong Province (Guangzhou, Shaoguan, Shenzhen, Zhuhai, Shantou, Foshan, Jiangmen, Zhanjiang, Maoming, Zhaoqing, Huizhou, Meizhou, Shanwei, Heyuan, Yangjiang, Qingyuan, Dongguan, Zhongshan, Chaozhou, Jieyang, Yunfu), Guangxi Zhuang Autonomous Region (Nanning, Liuzhou, Guilin, Wuzhou, Beihai, Fangchenggang, Qinzhou, Guigang, Yulin, Baise, Hezhou, Hechi, Laibin, Chongzuo), Hainan Province (Haikou, Sanya, Sansha, Danzhou), Sichuan Province (Chengdu, Zigong, Panzhihua, Luzhou, Deyang, Mianyang, Guangyuan, Suining, Neijiang, Leshan, Nanchong, Meishan, Yibin, Guang'an, Dazhou, Ya'an, Bazhong, Ziyang, Aba Tibetan and Qiang Autonomous Prefecture, Garze Tibetan Autonomous Prefecture, Liangshan Yi Autonomous Prefecture), Guizhou Province (Guiyang, Liupanshui, Zunyi, Anshun, Bijie, Tongren, Qianxinan Buyei and Miao Autonomous Prefecture, Qiandongnan Miao and Dong Autonomous Prefecture, Qiannan Buyei and Miao Autonomous Prefecture), Yunnan Province (Kunming, Qujing, Yuxi, Baoshan, Zhaotong, Lijiang, Pu'er, Lincang, Chuxiong Yi Autonomous Prefecture, Honghe Hani and Yi Autonomous Prefecture, Wenshan Zhuang and Miao Autonomous Prefecture, Xishuangbanna Dai Autonomous Prefecture, Dali Bai Autonomous Prefecture, Dehong Dai and Jingpo Autonomous Prefecture, Nujiang Lisu Autonomous Prefecture, Diqing Tibetan Autonomous Prefecture), Tibet Autonomous Region (Lhasa, Shigatse, Qamdo, Nyingchi, Shannan, Nagqu, Ngari Region), Shaanxi Province (Xi'an, Tongchuan, Baoji, Xianyang, Weinan, Yan'an, Hanzhong, Yulin, Ankang, Shangluo), Gansu Province (Lanzhou, Jiayuguan, Jinchang, Baiyin, Tianshui, Wuwei, Zhangye, Pingliang, Jiuquan, Qingyang, Dingxi, Longnan, Linxia Hui Autonomous Prefecture, Gannan Tibetan Autonomous Prefecture), Qinghai Province (Xining, Haidong, Haibei Tibetan Autonomous Prefecture, Huangnan Tibetan Autonomous Prefecture, Hainan Tibetan Autonomous Prefecture, Golog Tibetan Autonomous Prefecture, Yushu Tibetan Autonomous Prefecture, Haixi Mongol and Tibetan Autonomous Prefecture), Ningxia Hui Autonomous Region (Yinchuan, Shizuishan, Wuzhong, Guyuan, Zhongwei), Xinjiang Uygur Autonomous Region (Urumqi, Karamay, Turpan, Hami, Changji Hui Autonomous Prefecture, Bortala Mongol Autonomous Prefecture, Bayingolin Mongol Autonomous Prefecture, Aksu Region, Kizilsu Kirghiz Autonomous Prefecture, Kashgar Region, Hotan Region, Ili Kazakh Autonomous Prefecture, Tacheng Region, Altay Region), Hong Kong Special Administrative Region, Macao Special Administrative Region, Taiwan Province. The above is a partial list of prefecture-level cities (more than 50), not all are listed. All network services cover the whole country, and all can choose in-store or mail-in service, requiring advance appointments.
② You need to visit the latest announced addresses for business. Specific network addresses can be obtained by calling 400-801-5612 or by logging into TAG Heuer's official website. All after-sales network points are TAG Heuer official directly operated or directly affiliated service points, ensuring unified service standards.
(1) National Network Distribution of Official After-Sales Service Centers
Room 1102, 11th Floor, Tower D, Huaxi International Center Office Building, No. 6A Jianguomenwai Street, Chaoyang District, Beijing (Beijing Headquarters) (advance appointment required, business hours: 9:00-19:00)
Transportation route: Subway Line 10 or Line 1, Guomao Station Exit D, southwest direction (south side of World Wealth WWT Building).
Room 602, 6th Floor, Tower W3, Oriental Plaza Office Building, No. 1 East Chang'an Avenue, Dongcheng District, Beijing (advance appointment required, business hours: 9:00-19:30)
Transportation route: Subway Wangfujing Station Line 1 Exit B1, 50 meters toward Wangfujing Street, there is a revolving door (Tower W3);
Self-driving navigation: Parking Lot P3 (park in the orange area), follow signs to Tower W3 elevator, go to the 1st floor and explain to the front desk that you are going to the 6th floor for watch repair, then transfer to the elevator to Room 602 on the 6th floor.
Room 2603, 26th Floor, Tianjin International Financial Center Office Building, No. 136 Chifeng Road, Heping District, Tianjin (advance appointment required, business hours: 9:00-19:30)
Transportation route: Subway Line 1/Line 3, Yingkoudao Station Exit A, go north 80 meters (there is a small fountain at the entrance and a Starbucks sign beside the door)
Self-driving navigation: "Four Seasons Hotel", park in the underground parking area, and find the passage to Tianjin International Financial Center Office Building.
Room 07, 13th Floor, Tower B, Lerthai Center Office Building, No. 39 Zhongshan East Road, Chang'an District, Shijiazhuang (advance appointment required, business hours: 9:00-19:00)
Transportation route: Subway Line 1, Ping'an Avenue Station Exit A, walk due east 200 meters to Lerthai Center, go north on Changzheng Street 200 meters to Room 07, 13th Floor, Tower B, Lerthai Office Building.
Bus route: Take Bus 43, 85, or 89 to Lerthai Center North Bus Stop, get off and walk south 100 meters.
Room 1002, 10th Floor, Tower A, Wanda Plaza Office Building, No. 100 Xinhua East Road, Lunan District, Tangshan (advance appointment required, business hours: 9:00-19:00)
Transportation route: Take Bus 2, 7, 8, 15, 17, 18, 20, 29, or 46 (get off at Wanda Plaza Station and arrive directly)
Room 3705, 37th Floor, Tower 2, Grand Gateway Center Office Building, No. 3 Hongqiao Road, Xuhui District, Shanghai (advance appointment required, business hours: 9:00-19:30)
Transportation route: Take Line 1, Line 9, or Line 11, get off at Xujiahui Station Exit 12 (Hongqiao Road direction/12A). The building directly ahead is our Tower 2 office building. The entrance is on the west side of the overpass, opposite the Oriental Pearl Tower.
Room 806, 8th Floor, Hongyi International Plaza Office Building, No. 299 Nanjing East Road, Huangpu District, Shanghai (advance appointment required, business hours: 9:00-19:00)
Transportation route: Subway Line 2 and Line 10, Nanjing East Road Station Exit 3, turn left to the south side at No. 288 Jiujiang Road, which is the entrance to the office building;
Self-driving navigation: Hongyi International Plaza.
Room C1-1, 22nd Floor, Nanjing Center Office Building, No. 1 Zhongshan South Road (Xinjiekou), Qinhuai District, Nanjing (advance appointment required, business hours: 9:00-19:00)
Transportation route: Subway Line 1/Line 2, get off at Xinjiekou Station, exit from Exit 24, you will see the International Trade Center ahead, and Nanjing Center is immediately on the left. (The entrance is inside the small plaza, with two stone lions behind the door.) Subway Exit 9/10, go to the B1 floor of Xinbai Mall, find the elevator hall of the office building next to Ajisen Ramen near McDonald's, and you can go directly upstairs. No. 1 Zhongshan South Road.
Room 1008, 10th Floor, Building 5, Modern Media Center Office Building, No. 1590 Longjin Road, Xinbei District, Changzhou (advance appointment required, business hours: 9:00-19:30)
Transportation route: Take the bus and get off at Modern Media Center Station, walk due north along Huiguo Road for 90 meters, turn right, enter Huiguo Road and go straight 80 meters, then turn left and arrive. (100 meters north of Marriott Hotel)
Self-driving navigation: Changzhou Modern Media Center Building 5 - Underground Parking Lot
Room 3508, 35th Floor, Suning Plaza IFC International Financial Center Office Building, No. 29 Huaihai East Road, Gulou District, Xuzhou (advance appointment required, business hours: 9:00-19:00)
Transportation route: Subway Line 1 and Line 2 at Pengcheng Plaza Station: Exits 12/13/19/20;
Bus route: Central Baida Station, Pengcheng Hotel; Self-driving navigation: IFC International Financial Center
Room 1803, 18th Floor, Building 1, Xingyao Tiandi Office Building, No. 29 Guozhan Road, Hanjiang District, Yangzhou (advance appointment required, business hours: 9:00-19:00)
Transportation route: Take Bus 21, 88, K2, etc., and get off at "Wucai World South Station";
Self-driving navigation: Xingyao Tiandi Parking Lot (located in Xinsheng Subdistrict, Hanjiang District)
Room 1604, 16th Floor, Building 1, Yancheng Financial City Office Building, No. 5 Century Avenue, Yandu District, Yancheng (advance appointment required, business hours: 9:00-19:00)
Transportation route: Take BRT B1, B Branch 4, B Branch 5, B Branch 6, or Bus 23 and get off at "Financial City" Station.
Self-driving navigation: Financial City Parking Lot
Room 1706, 17th Floor, East Tower Office Building (China Resources MixC), Zhidi Business Center, No. 399 Yongding East Road, Hailing District, Taizhou (advance appointment required, business hours: 9:00-19:00)
Transportation route: Take K3, 10, 15, 3, 100, 518, or 603 and get off at "China Resources International Community" Station, then walk to East Tower of China Resources Zhidi Business Center.
Self-driving navigation: East Tower of China Resources Zhidi Business Center; the mall and office building garages are not connected.
Room 1104,